About Us!

Praesto Consulting is a specialized consulting firm delivering high-impact data and insights solutions through our three practice areas: Customer Relationship Management, Business Intelligence & Analytics, and Enterprise Performance Management. We operate with a lean, high-performance model where exceptional talent drives superior client outcomes.

Our Senior Consultants are emerging technical leaders who combine growing technical expertise with business insight to deliver high-quality CRM solutions for our clients. In this role, you will help serve as a technical leader and client-facing consultant, supporting complex, large customer relationship management implementations and other high impact digital transformation initiatives.

Our North American CRM practice empowers enterprise clients to transform their customer engagement with Creatio, the industry-leading no-code CRM platform.

What You’ll Do

Responsibilities

Design and implement CRM solutions on Creatio for enterprise clients, with exposure to BI/Analytics and EPM practice areas

• Support senior leadership as a trusted advisor to mid-level and senior stakeholders on CRM strategy and customer experience optimization
• Contribute to business development through technical expertise in CRM best practices and solution design
• Manage individual CRM workstreams and smaller engagements while maintaining quality and delivery standards
• Collaborate with and learn from Principal Consultants, developing technical excellence in CRM technologies and professional skills
• Contribute to the evolution of our CRM service offerings, methodologies, and technical capabilities
• Support firm representation at industry events, conferences, and client presentations focused on CRM and customer experience topics

Requirements

• 3-5 years of consulting or industry experience in CRM solutions and CX optimization
• Track record of contributing to successful CRM technology implementations
• Strong skills in enterprise CRM platforms, particularly Creatio, Salesforce, Microsoft Dynamics, or Oracle CX.
• Proficient with C# and .NET frameworks for CRM integrations and custom solutions
• Solid technical skills including SQL, Python, cloud platforms, and DB architectures
• Experience with CRM data migration, integration, and basic analytics initiatives
• Demonstrated ability in client relationship management and interest in business development within CRM domain
• Experience working on technical teams focused on CRM implementations
• Bachelor’s degree in STEM field or business; Master’s degree preferred
• Strong communication skills and developing executive presence
• Awareness of AI/ML trends and applications in CRM, customer analytics, and marketing automation
• Interest in learning how AI technologies can transform traditional CRM workflows and customer engagement strategies
• Eligibility to work in the USA

Our Culture

We are a firm built on the principle that exceptional talent delivers exponentially better results than larger teams of average performers. Our consultants embody this philosophy—they are versatile CRM leaders who can operate effectively at every level, from configuring complex Salesforce workflows to presenting customer experience strategies to board members. We value intellectual rigor, efficient execution, and the ability to build lasting client relationships based on trust and delivered CRM value.

Location: San Diego / NYC / Remote
Employment Type: Full-time

Application:

To help us prioritize candidates, please submit a PDF copy of your resume via our Application portal using Vacancy Code AV253706

Praesto is an equal opportunities employer and is committed to building an inclusive and diverse workforce.